Shipping Policy
Shipping Policy
At Doveora, we prepare every order with love and care. Here's what to expect when shopping with us:
Processing Time
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Orders are processed within 1–5 business days, unless otherwise noted.
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Once shipped, you’ll receive a confirmation email with tracking information.
Shipping Times
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After dispatch, delivery typically takes 3–5 business days (depending on your location and the carrier).
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Please note: Shipping timelines are estimates, not guarantees.
⚠️ Holiday Season Notice:
During peak holiday seasons, processing and shipping times may be delayed due to high carrier volumes. We recommend placing orders early to avoid disappointment.
🌍 Shipping Partners
We work with trusted print partners like Printify and MyDesign.io, who ship globally. Delivery times and availability may vary by product and destination.
Delivery Support
Carrier Delays:
Once your order is handed to the carrier, it is beyond our control. We’ll always do our best to assist, but we cannot guarantee carrier performance.
Lost Packages:
If your order hasn't arrived within 10 business days of the expected delivery date, please contact us. We'll help you file a claim and explore a replacement if eligible.
Marked as Delivered but Not Received:
If your tracking shows “Delivered” but you haven’t received it:
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Double-check your mailbox, porch, building lobby, or check with neighbors.
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Contact your local carrier or post office directly.
Unfortunately, we cannot offer refunds or replacements for packages marked as “Delivered” but lost due to theft or misdelivery.
Need Help?
We’re always here for you.
Contact us at support@doveora.com for any shipping concerns.
Thank you for trusting Doveora — we’re honored to bring a little joy to your doorstep!